Terms & Conditions
Welcome to Butterfly Kratom Co. By accessing or using our website at https://butterflykratomco.com, you agree to follow and be bound by the following Terms & Conditions. Please read them carefully before placing an order or using our services.
1. Eligibility
To use this site and purchase from Butterfly Kratom Co, you must:
Be at least 21 years old
Agree to comply with all local, state, and federal laws
Not use our products for any unlawful purpose
By purchasing from us, you confirm that you meet these requirements.
2. Product Use Disclaimer
All products sold by Butterfly Kratom Co — including kratom capsules and kratom tablets — are for educational, botanical, and research purposes only.
These products are not intended to diagnose, treat, cure, or prevent any disease. They have not been evaluated by the Food and Drug Administration (FDA).
Use of our products is at your own risk. We make no medical claims regarding kratom or its effects.
3. Compliance With Local Laws
It is your responsibility to understand and comply with the laws in your area regarding the purchase and use of kratom.
We do not ship to states, counties, or cities where kratom is banned or restricted. Orders placed from restricted locations will be canceled and refunded.
4. Account Responsibility
When you create an account with us, you agree to:
Provide accurate and current information
Keep your login credentials safe
Be responsible for any activity that occurs under your account
We reserve the right to suspend or terminate any account that violates our Terms or is suspected of fraudulent activity.
5. Order Acceptance & Refusal
We reserve the right to:
Refuse any order at our discretion
Limit or cancel quantities purchased per person or per household
Cancel orders that violate our shipping policy, age policy, or applicable laws
If your order is canceled, we will notify you via the email provided at checkout.
6. Payment & Billing
All prices are listed in USD. We accept secure payments through major credit/debit cards and other trusted providers.
By submitting payment, you authorize us to charge your card for the total amount of your order, including shipping and applicable taxes.
7. Shipping & Risk of Loss
Please review our Shipping & Processing page for full details.
Once your order is shipped, the risk of loss passes to you. We are not responsible for delayed, lost, or stolen packages caused by carrier error or incorrect shipping information provided by the customer.
8. Refunds & Returns
All sales are final. We do not accept returns on opened or used products due to safety and compliance reasons.
Refunds or replacements are only offered for:
Damaged or defective products
Orders lost in transit (confirmed by carrier)
Orders with shipping errors on our part
Please review our Refund & Returns Policy for full details.
9. Intellectual Property
All content on this site — including logos, product descriptions, images, and site design — is the property of Butterfly Kratom Co and protected under copyright and trademark laws.
You may not copy, reproduce, modify, or distribute any part of this site without written permission.
10. Limitation of Liability
To the fullest extent allowed by law, Butterfly Kratom Co shall not be liable for any:
Direct or indirect damages
Personal injury or harm resulting from use or misuse of our products
Consequential or incidental damages related to order delays or website issues
11. Indemnification
You agree to indemnify, defend, and hold harmless Butterfly Kratom Co and its team from any claims, damages, losses, liabilities, or expenses arising from your use of our site or products, or violation of these Terms.
12. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of our website after changes are made indicates your acceptance of the updated terms.
We recommend checking this page regularly for updates.
13. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Email: support@butterflykratomco.com
Contact Page
Thank you for choosing Butterfly Kratom Co — your trusted source for quality kratom capsules and tablets.