At Butterfly Kratom Co, your privacy matters. We’re committed to protecting your personal information and using it responsibly. This Privacy Policy explains how we collect, use, and protect your data when you visit https://butterflykratomco.com or purchase from our store.

What Information We Collect

When you browse or buy from our website, we may collect the following:

• Personal Information: Name, email address, phone number, shipping and billing addresses

• Payment Details: Securely processed via trusted third-party payment providers (we do not store your full credit card info)

• Order History: Products purchased, amounts, and dates

• Device & Browsing Info: IP address, browser type, time zone, pages visited (via cookies and analytics tools)

How We Use Your Information

We only use your data to provide a better experience and fulfill your orders. This includes:

• Processing and shipping your orders

• Sending email confirmations, updates, and customer service responses

• Personalizing your shopping experience

• Improving our website and marketing efforts

• Complying with legal or regulatory requirements

We do not sell or rent your personal data. Ever.

How We Protect Your Data

Your privacy is important to us. We use SSL encryption, secure checkout processes, and trusted platforms to protect your personal and payment information.

We also limit access to your data to only those who need it to serve you — like our fulfillment or support team.

Cookies & Tracking

We use cookies (tiny data files) to help us:

• Remember your preferences

• Understand site traffic and usage

• Provide a smoother shopping experience

You can manage or disable cookies in your browser settings at any time.

Email & SMS Communications

If you subscribe to our emails or SMS alerts, we may send you:

• Order updates

• Exclusive deals and product launches

• Butterfly Rewards updates (if you’re part of our program)

You can unsubscribe anytime using the link in our emails or by replying “STOP” to our SMS messages.

Third-Party Services

We may use trusted services like:

• Shopify (for our online store)

• Payment processors (e.g. PayPal, Stripe)

• Email marketing tools (e.g. Klaviyo, Mailchimp)

• Google Analytics or Meta Pixel (to understand site performance)

These partners have their own privacy policies, and we encourage you to review them.

Your Privacy Rights

Depending on where you live, you may have the right to:

• Access the data we have about you

• Request corrections or deletions

• Opt out of marketing communications

• Request a copy of your personal data

To exercise these rights, please contact us at:
📧 support@butterflykratomco.com

Age Restrictions

We do not knowingly collect data from anyone under the age of 21. If we learn that a user is underage, their data will be removed immediately.

Questions?

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us here:

📧 Email: support@butterflykratomco.com

We Respect Your Trust

Thank you for shopping with Butterfly Kratom Co. We’re committed to keeping your information safe — and your experience with us secure and enjoyable.